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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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buela nismu

November 18, 2024

5  out of  5
rating by buela nismu
"Pleasantly surprised good quote and super personable."
We responded:
"Thank you, Buela! I'm glad you had a positive experience with our quote and found our service personable. We always strive to provide the best for our clients. If you have any further questions or need assistance, feel free to reach out anytime. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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David Lee

October 31, 2024

5  out of  5
rating by David Lee
"They're not some big company that is out of state that only cares if your check clears and will only sell you a cookie cutter policy. The staff at the Lyndonville office will help you navigate through the mumbo jumbo to build the best policy & coverage for you and your family."
We responded:
"David, thank you for your wonderful review! I'm happy to know that our team at the Lyndonville office could assist you in finding the right policy for your family. We always strive to provide personalized service and make the insurance process as clear as possible. If you ever have any questions or need further assistance, we're here to help! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Flea

October 31, 2024

5  out of  5
rating by Flea
"Diane is wonderful and very knowledgeable! She answered all my questions quickly, and professionally. Thank you!"
We responded:
"Diane is indeed a fantastic asset to our team, and I'm glad she could assist you so effectively. Your feedback is much appreciated, and we're grateful for your kind words. If you have any more questions or need further assistance, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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S Feltus

October 30, 2024

5  out of  5
rating by S Feltus
"Diane Roy was very helpful in getting insurance coverage cancelled on a trade-in and establishing new coverage for the new car. About a 40 minute turn around! Great to know it was taken care of quickly. Marty Feltus, Lyndonville"
We responded:
"Thank you, Marty, for sharing your experience! I'm glad Diane could assist you efficiently with your insurance needs. It's great to know everything was handled promptly. If you need any further assistance, feel free to reach out anytime. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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VICTORIA YAREMA

October 15, 2024

5  out of  5
rating by VICTORIA YAREMA
"Diane Roy was very helpful, polite and answered all my questions. So nice to have an asset like Diane working for State Farm. Thank you, Victoria Yarema"
We responded:
"Victoria, thank you for your wonderful feedback! I'm glad to hear that Diane was able to assist you so effectively. We truly value having her as part of our team. If you have any more questions or need further assistance, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Travis Morehouse

October 4, 2024

5  out of  5
rating by Travis Morehouse
"I worked with Diane Roy on my Policy for my new home. She was articulate, kind, effective, and quick on getting what I needed done. Top Notch Service! Thank you for all your help!"
We responded:
"Thank you, Travis! I'm glad Diane was able to assist you effectively with your new home policy. We appreciate your kind words about her articulate and quick service. If you need any further assistance, feel free to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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John Giam

October 4, 2024

5  out of  5
rating by John Giam
"Diane went out of her way to help me and I appreciate that very much! John"
We responded:
"John, thank you for your kind words! I'm glad Diane could assist you and make a positive impact. We appreciate your feedback and are always here to help with any future needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Debbie Oestringer

September 10, 2024

5  out of  5
rating by Debbie Oestringer
"Our 2019 Highlander was deemed totaled because of mice damaged. We were extremely upset about this. We called our agent, Brett Gale but he was out of the ofce. Diane Roy, stepped in to help and she was very helpful. We called her many, many times with questions and she never made us feel like we were bothering her. She did an Amazing job of not only keeping us calm through this process but explained everything in great detail. She handled everything efficiently and quickly. She is not only a wonderful Agent Team Member but she would also make a good Therapist."
We responded:
"Debbie, thank you for sharing your experience. I'm glad Diane was able to assist you during such a stressful time. It's wonderful to know she provided detailed explanations and kept you calm throughout the process. We appreciate your kind words and are here for any future needs or questions you may have. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Molly Greaves

September 5, 2024

5  out of  5
rating by Molly Greaves
"I have the pleasure of working with Diane. She is always friendly, prompt and helpful. I highly recommend calling State Farm and working with Diane!"
We responded:
"Molly, thank you for your wonderful review! I'm glad to hear that Diane has been friendly, prompt, and helpful in assisting you. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Michelle P

August 19, 2024

5  out of  5
rating by Michelle P
"Great insurance company, great people. Diane is such a joy to do business with. Always so pleasant, professional, and super fast in getting things done. Anything I ask for, whether over the phone, email, or in person, she is there to serve with a smile. Brett is wonderful too! Thanks for everything guys! Much appreciated!"
We responded:
"Michelle, thank you for your wonderful review. I'm glad to hear that Diane has been such a joy to work with and that she consistently provides pleasant, professional, and efficient service. It's great to know that you appreciate our efforts. We're always here to help with any of your insurance needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Donald Houghton

August 9, 2024

5  out of  5
rating by Donald Houghton
"Friendly and efficient conversation with Diane this morning. Thanks, Diane."
We responded:
"Hey Donald, Thanks for the awesome review! I'm glad Diane could help you out this morning. We appreciate your feedback and look forward to assisting you with any future needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Jim and Mary Anne Allen

July 29, 2024

5  out of  5
rating by Jim and Mary Anne Allen
"Many thanks to Shannon and Diane for answering my myriad questions with honesty, patience and a smile!"
We responded:
"Hi Jim and Mary Anne, thank you so much for your wonderful review! We are delighted to know that Shannon and Diane could assist you with patience and honesty. Your satisfaction is our priority, and it's great to know they could help with all your questions. If you need anything else, feel free to reach out anytime! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Circuit Check

July 15, 2024

5  out of  5
rating by Circuit Check
"Fast and friendly."
We responded:
"Thank you for the positive feedback! We're glad you found our service fast and friendly. Feel free to reach out for further assistance with your coverage needs! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Eugene Levine

July 2, 2024

5  out of  5
rating by Eugene Levine
"The Lyndonville office has been great in dealing with the insurance on my house fire. They have been efficient, competent and -- perhaps most importantly -- caring and understanding. The office staff's performance has been exemplary"
We responded:
"Eugene, we sincerely appreciate you taking the time to share your experience with our office! We are pleased to hear that you found our team's customer service to be efficient, competent, and caring during a challenging time. Your kind words about our exemplary performance mean a lot to us! If you ever need assistance in the future with your coverage needs, we're here for you. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Matt Pepin

May 20, 2024

5  out of  5
rating by Matt Pepin
"Great experience dealing with Diane, great customer service and amazing pricing"
We responded:
"Matt, I'm thrilled you had a great experience with Diane! We're pleased to hear you found our pricing amazing. Providing top-notch customer service and competitive pricing is what we strive for. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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shikar boodram

May 7, 2024

5  out of  5
rating by shikar boodram
"I just wanted to take a moment to express my gratitude for the amazing service you always provide. Your professionalism, expertise, and assistance are truly outstanding and I am consistently impressed by the level of support you offer. It's rare to come across a team that consistently upholds such high standards, so I just wanted to reach out and say thank you for the positive impact you've had. Keep up the great work! Best regards, Shikar Boodram."
We responded:
"Shikar, your review truly brightened our day! We are happy to hear that you are consistently impressed with the outstanding service provided by our team. Your kind words mean a lot to us, and we are grateful for your support. We look forward to continuing to exceed your expectations in the future! Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Marie Noyes

April 16, 2024

5  out of  5
rating by Marie Noyes
"I have had State Farm for years. They are very helpful and friendly any time I have called with a concern. I would recommend them to anyone! As a matter of fact, I have!!"
We responded:
"Marie, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. - Brett Gale - State Farm Insurance Agent"
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David Stahler

April 12, 2024

5  out of  5
rating by David Stahler
"Brett and his staff have always been responsive and polite whenever I have an insurance question. They always answer my questions in a timely manner. Very professional office. I have been a State Farm customer since 1967 and currently have 9 separate policies with them. Guess that speaks for my satisfaction with Brett Gale my agent and the State Farm company. Thanks, Diane for your recent help with a claim."
We responded:
"Thank you so much for your generous review, David! We appreciate you letting us know that my team and I have been responsive and polite in addressing your insurance questions throughout the years. It's rewarding to hear that our prompt service and professionalism have met your expectations, especially with Diane's help on your recent claim. Your loyalty and trust since 1967 and nine policies with us truly speak volumes. We greatly appreciate your support and are honored to have you as part of our Brett Gale State Farm family. - Brett Gale - State Farm Insurance Agent | Lyndonville, VT"
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Jeffrey McKelvey

March 12, 2024

5  out of  5
rating by Jeffrey McKelvey
"I was looking into insuring my home through State Farm and had the pleasure of working with Rebecca Lea. She was very thorough and professional. As it turned out I didn't need to get new coverage for my home but in the future if I ever do, Rebecca with State Farm will be the first call I make. Sincerely, Jeff McKelvey"
We responded:
"Jeff, thank you for sharing your experience with Rebecca. We are delighted to hear that she provided you with thorough and professional service. Rest assured that Rebecca and the team will be here for you whenever you decide to revisit your insurance needs. We appreciate your kind words and look forward to assisting you in the future. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Dawn Marshall

March 8, 2024

5  out of  5
rating by Dawn Marshall
"Diane was and always is very helpful , friendly"
We responded:
"Dawn, we are thrilled to hear that Diane was able to assist you in a helpful and friendly manner. Providing excellent service is our top priority, and we appreciate your kind words. Our team is dedicated to ensuring all our customers have a positive experience with us. Thank you for choosing us to meet your insurance needs! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
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Nancy & Robert R

February 22, 2024

5  out of  5
rating by Nancy & Robert R
"Diane Roy was very helpful in completing our claim in a timely manner. She had all the answers and spent a great deal of time helping us. Thank you, Diane"
We responded:
"Thank you for your feedback! Diane always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Annette Wheeler

February 9, 2024

5  out of  5
rating by Annette Wheeler
"Receptionist very kind and helpfull. Knew how to deal with my questions and positive attitude."
We responded:
"Thank you for the five-stars, Annette! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Sadie Ellner

September 8, 2023

5  out of  5
rating by Sadie Ellner
"I am always switching project cars and every time I call the office to make a change to my policy everyone is helpful and the changes are made in a timely manner"
We responded:
"Sadie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kelsea Aldrich

September 7, 2023

5  out of  5
rating by Kelsea Aldrich
"I went into State Farm and meet with Shannon for a quote she was amazing and explaining everything to me and made me feel Welcomed she was sooo nice I will be recommending her to everyone!!"
We responded:
"Kelsea, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Shannon cares a lot about our customers."
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Sharon Mallett

August 18, 2023

5  out of  5
rating by Sharon Mallett
"Diane Roy at State Farm Insurance Agency in Lyndonville is amazing. Super helpful no matter how big or small your question is. Fast and efficient, makes insurance needs easy and cost is lowest around!!"
We responded:
"Thank you, Sharon, for highlighting Diane's outstanding support at Brett Gale State Farm Agency in Lyndonville, VT. We're grateful for your recognition of our team's dedication to efficiency and affordability in addressing your insurance inquiries."